Terms and Conditions
Please read before placing an order with us:
Please read our Term and Conditions before you place an order. It will be considered that by placing an order you agree to these terms. We reserve the right to change our terms and conditions at any time. Any such revision will be binding and effective immediately upon posting the revised agreement on our web site. Future orders on the site will constitute acceptance of these changes.
Prices are per single bulb unless otherwise stated.
We require payment at time of ordering. We accept all major credit cards through PayPal. We will also accept payment by cheque, but orders will not be posted until the first Monday or Tuesday after funds have cleared. Cheques should be made out to 'Cornovium Snowdrops'
For deliveries in the UK we use Royal Mail signed for Small and Medium Parcels, for which we charge a fee of £4.65 including handling, postage and packaging. We post orders on Mondays and Tuesdays, primarily this is to avoid delayed delivery of packages over the weekend.
We will only post to countries within the EU. Minimum handling, postage and packaging price for Royal Mail International Tracked and Signed up to 1kg will be £12.70 including handling, postage and packaging or if you prefer to have Royal Mail Standard delivery this will be £5.80 including handling, postage and packaging. There will be additional charges depending on the destination and parcel weight. Please contact us if you require a quote before purchasing.
If there is a problem with delivery due to industrial action we will try to use alternate means of delivery. If this is the case we may be forced to update the amount we charge on our website.
Usually all plants available on the site are ready for delivery at the earliest available postage slot, however if there is unusually harsh weather such as snow or heavy frost this may delay delivery. All our Bulbs are grown outdoors and as such are affected by the weather. Bulbs will not be removed from the ground if it will cause damage to them. If there is a delay we will contact you.
Mistakes can sometimes be made and problems can arise. If this happens please contact us as soon as possible and we will do our best to resolve any problems to your satisfaction. We will send our bulbs well packaged so they should arrive in good condition.
In the unlikely case there is a disagreement. If you are not happy with your order, if the order is returned to us in a satisfactory condition, then you will receive a full refund of the original order value. Due to the perishable nature of plants any returns must be returned within 10 days of dispatch by Cornovium Snowdrops and return postage costs will be paid for by the buyer.
On our order form we require your address for delivery as well as Email and phone number in case we need to contact you. We will only use this information to process your order and will not share this information with any other third party.
All images contained on this site are copyright and cannot be used without the consent of Cornovium Snowdrops.
Cornovium Snowdrops is the trading name of DJR Partnership Ltd.